Privacy Policy

WrenchTrack Inc. ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web-based platform (the "Service").

By using the Service, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use the Service.

Information You Provide

• Account information: Name, email address, and password when you create an account
• Business information: Business name, address, and contact details you provide in settings
• Project data: Vehicle details, photos, repair notes, expense records, and time entries you create
• Estimates and invoices: Documents you generate through the Service
• Payment information: Billing address and payment method details, processed securely by Stripe
• Communications: Messages you send to our support team or through the Service

Information Collected Automatically

• Usage data: Pages visited, features used, actions taken, and time spent in the Service
• Device information: Browser type, operating system, device type, and screen resolution
• Log data: IP address, access times, referring URLs, and error logs
• Cookies and similar technologies: Session cookies for authentication and preference storage

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process your transactions and manage your subscription
• Generate AI-powered analyses, estimates, and reports you request
• Send you service-related communications (account alerts, billing notices, security updates)
• Respond to your inquiries and provide customer support
• Monitor and analyze usage trends to improve the Service
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

We use artificial intelligence and machine learning to provide features such as equipment condition analysis, repair cost estimation, and market valuation. These models may process your project data, photos, and equipment information to generate insights.

We do not use your personal data to train general-purpose AI models without your explicit consent. AI processing is performed solely to deliver the features you use within the Service.

We do not sell your personal information. We may share your information in the following circumstances:

• Service providers: We share data with trusted third-party providers who assist in operating the Service, including hosting (Supabase), payment processing (Stripe), and analytics. These providers are contractually obligated to protect your data and use it only for the services they provide to us.
• Legal requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
• Safety and rights: We may disclose information to protect the safety of our users, the public, or to protect our rights and property.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

Your data is stored on secure servers provided by Supabase and associated cloud infrastructure providers. We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit (TLS/SSL)
• Encryption of data at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication requirements for staff
• Automated backups and disaster recovery procedures

While we strive to protect your data, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

We retain your account information and project data for as long as your account is active. If you cancel your account, we will retain your data for thirty (30) days to allow for export, after which it may be permanently deleted.

We may retain certain information as required by law or for legitimate business purposes, such as fraud prevention and security.

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information
• Portability: Request your data in a structured, machine-readable format
• Objection: Object to our processing of your personal information
• Restriction: Request that we restrict processing of your information

To exercise these rights, contact us at privacy@wrenchtrack.com. We will respond to your request within thirty (30) days.

We use essential cookies to maintain your session and authenticate your account. We do not use advertising or tracking cookies. You can control cookie settings through your browser preferences, but disabling essential cookies may prevent you from using the Service.

The Service is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly.

The Service is operated in the United States. If you access the Service from outside the United States, your information may be transferred to, stored, and processed in the United States. By using the Service, you consent to the transfer of your information to the United States.

For users in the European Economic Area (EEA), we process data in accordance with the General Data Protection Regulation (GDPR). Our legal bases for processing include performance of a contract, legitimate interests, and consent where applicable.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

If you have questions about this Privacy Policy or our data practices, please contact us at:

WrenchTrack Inc.
Email: privacy@wrenchtrack.com
Support: support@wrenchtrack.com